Thursday, June 9, 2005

which way round for globalization development?

I'm not sure where this bit goes. I mean, I understand the idea of your über plan and all that, 'cause you've been banging on about that and doing those staroffice presentations with all those circles and arrows and things for years, but what exactly do you want me to do when somebody managing global content deletes a node in the global tree and expects the whole operation to be supported seamlessly across multiple venues and countries and languages?

er, I dunno. I only did the strategy, right? or did I do the business requirements as well? I can't remember. oh, that's what you mean. so what do you want me to tell you? everything we asked you to tell us 6 months ago about how you actually want this content platform to support a centralized content model at a level where we can actually write something approaching a functional spec which we can turn into something we can actually begin to engineer. have you got time to do that? oh, sure! um, but what is it you actually want me do do? I mean, have I missed something out from the globalization requirements that I did last year? well, yeah. you need to let us know how somebody might actually utilize the platform to perform some kind of task which supports the operational model that you put in those requirements so we can work out whether we need to re-architect the system to enable slurping by delta and node deletion and actually what the criteria are for us having actually delivered a globalized platform that meets your needs, which, by the way, are probably not the same as they were a year ago, because everything's changed.

oh, right. hang on, are you telling me that my own business requirements might be wrong? you can't do that, I am the business. there mine. it'll take them home and not let you play with them if you start saying nasty things about them. no, we're not saying they're wrong, they're just not quite, well, right. here's a whole bunch of stuff we noted that you might want to consider, because what you've asked for and what we're doing aren't necessarily exactly converging on a neat path. oh, ok, thanks. jesus! that's loads of stuff! yeah, but we want to make sure we do it right, right?

so we reach an agreement that I pull my dumbass finger out and actually do those process flows n' stuff that I never get round to doing and the engineering team will do what's right, like they always do, and if they need anything urgently to progress the globalization development, they'll let me know, so I can make something up and filter it back into the strategy later. only joking. I'm calling it the pragmatic globalization development chain (because of course, aggressive pragmatism leads us into systemized sticky matrix approaches), which is how it's always been really, except the engineering team know globalization as well as the rest of us these days, so I'm much more deferential when I tell them absolutely positively that global content is US-English and the tiered fallback model only goes 2 levels, because they'll probably be able to point out to me just how that won't really work, even from a business point of view, but in a really nice way.

No comments:

Post a Comment